Maintenance Coordination Virtual Assistants
A dedicated VA who triages work orders, schedules vendors, and keeps residents updated — so tickets don't sit untouched.
What this role covers
Your maintenance coordination VA becomes the single point of contact between residents, vendors, and your on-site team — keeping every ticket moving from intake to close-out. Maintenance work often connects to move-in and move-out coordination from a virtual leasing agent and to vendor invoice processing from a bookkeeping virtual assistant. To cover several roles at once, hire a property management virtual assistant.
Day-to-day tasks
— Work order intake & triage
— Vendor scheduling & dispatch
— Follow-up on open tickets
— Resident status updates
— Preventive maintenance tracking
— Vendor invoice & completion verification
Backed by a full team, not a freelancer
Every maintenance coordination VA works alongside a dedicated trainer, a quality-assurance specialist, and a supervisor who are experienced in multi-family, residential, and corporate housing operations — so oversight, coaching, and quality checks happen without you managing it, aligned with the operational standards BOMA International sets for building maintenance.
Ready to stop losing track of tickets?
A 20-minute call is enough for us to recommend the right person, timeline, and price for your portfolio — no obligation.